Shipping Policy

Shipping Policy

Last updated: November 2026

Where we ship

We currently ship to addresses in the United States. If you would like to know whether we can ship elsewhere, please ask through our Contact page.

Processing time

Orders are processed in 1 to 3 business days after payment is confirmed. Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Once your order has shipped, it is delivered within 4 to 8 business days, depending on your location. These are estimates, not guarantees. Delivery can take longer during high-demand periods such as the holiday season, or because of carrier delays, weather, or customs.

Shipping costs

Shipping is free during our Christmas Sale. Any shipping charge applicable at the time of your order is shown at checkout before you pay. When the sale ends, free shipping will no longer be included for new orders.

Order tracking

When your order ships, we send you a confirmation email with a tracking number. Tracking information can take a few days to update after the first scan. If you have not received a tracking number within 4 business days of ordering, contact us through the Contact page.

Shipping address

Please check that your shipping address is complete and correct before placing your order. We are not responsible for orders sent to an incorrect address provided by the customer. If you need to change your address, contact us right away, as we can only change it before the order ships. Some carriers cannot deliver to PO boxes, so please use a street address when possible.

Multiple items and partial shipments

If you order more than one item, your order may be shipped in separate packages, which can arrive on different days.

Customs, duties, and taxes

Any taxes or import charges that apply to your order are calculated and shown at checkout whenever possible. If you are asked to pay an additional fee when your package arrives, contact us before paying and we will look into it.

Delayed, lost, or damaged packages

If your order has not arrived after the delivery time above, or it arrives damaged, contact us through the Contact page with your order number. We will check with the carrier and, if the package is confirmed lost or damaged, send a replacement or issue a refund. For more details, see our Returns & Refund Policy.

Questions

If you have any questions about shipping, please reach out through our Contact page.